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The company Waugaman works for is called Arbitron, which is an international media and marketing firm. Waugaman used examples from his company's firm to show the importance of radio in times of crisis.
When Sept. 11 occurred, Americans were left stumped and confused. What seemed like a country that was invincible had been attacked. All TV stations changed from their regular TV shows to the news of the current event.
According to Arbitron's survey, a million people in New York were listening to WINS (a local radio news program) around 9:30 a.m. on Sept. 11.
Mary Manno
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